Coronavirus (COVID-19) Notice: To continue to meet patient needs, while protecting our healthcare workers, GHVHS is transitioning to a telecommunication process for questions regarding open balances, self-pay after insurance, self-pay, payment arrangements or financial assistance status. Please do not come to the billing office to ask questions.
If your question is about an open self-pay balance, recent payment or financial aid status, please contact Bolder at 888-280-8432.
For all other inquiries, please follow up with a GHVHS representative by email to firstname.lastname@example.org.
To speak to a representative please call:
- Orange Regional Medical Center / ORMC Medical Group/ Urgent Care: 845-333-7880
- Catskill Regional Medical Center / CRMC Medical Group / Urgent Care: 845-333-8989
If you suspect that you are infected with coronavirus COVID-19, or have been in contact with someone with coronavirus, do not go to the hospital or to your doctor. You could infect other people including much-needed healthcare workers. Contact your local health department and follow their advice. In Orange County call 845-291-2330. In Sullivan call 845-292-5910.
PATIENT FINANCIAL SERVICES GUIDELINES
What You Need To Know About Paying For Your Health Services
PAUTAS DE LOS SERVICIO FINANCIEROS DEL PACIENTE
Lo que usted necesita saber sobre el pago de los servicios de salud
פינאַנציעלע אָנווייזונגען פאַר דעם פּאַציענט
וואָס איר דאַרפט וויסן וועגן באַצאָלן פאַר אייערע מעדיצינישע דינסטן
IMPORTANT INFORMATION ABOUT PAYING FOR YOUR CARE AT CATSKILL REGIONAL MEDICAL GROUP
Catskill Regional Medical Group is a participating provider in many health plan networks. You can find a list of the plans in which we participate here. Some health plans use smaller networks for certain products they offer so it is important to check whether we participate in the specific plan you are covered by. Our list will tell you if we do not participate in all of a health plan’s products.
It is also important for you to know that the physician services you receive in the hospital are not included in the hospital’s charges. Physicians who provide services at the hospital may be independent voluntary physicians or they may be employed by the hospital. Physicians bill for their services separately and may or may not participate in the same health plans as the hospital. You should check with the physician arranging your hospital services to determine which plans that physician participates in. Plan participation information for physicians employed by the hospital (Catskill Regional Medical Group) can be found here, and their contact information can be found here.
Catskill Regional Medical Center contracts with a number of physician groups, such as anesthesiologists, radiologists and pathologists, to provide services at the hospital. Contact information for the physician groups the hospital has contracted with is available here. You should contact these groups directly to find out which health plans they participate in.
You should also check with the physician arranging for your hospital services to determine whether the services of any other physicians will be required for your care. Your physician can provide you with the name, practice name, mailing address and telephone number of any physicians whose services may be needed. Your physician will also be able to tell you whether the services of any physicians employed or contracted by Catskill Regional Medical Center are likely to be needed, such as anesthesiologists, radiologists and pathologists. Contact information for these physicians is available here. You should contact these groups directly to find out which health plans they participate in.
Hospitals are required by law to make available information about their standard charges for the items and services they provide. This information is available for Inpatient – (based on MS DRG) here , for Outpatient – (Charge Level by CPT4) here and for Outpatient Ambulatory Procedures here. This information is also available by calling Preregistration at (845) 794-3300.
If you do not have health insurance, you may be eligible for assistance in paying your hospital bills. Information about financial assistance is available here or you may contact our Financial Assistance Office at (845) 794-3300 x2591.