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Grover M. Hermann Hospital Receives 2018 Press Ganey Guardian of Excellence Award® for Patient Experience in the Emergency Department

Catskill Regional Medical Center is proud to announce that the Grover M. Hermann Hospital has been named a 2018 Guardian of Excellence Award® winner for Patient Experience in the Emergency Department by Press Ganey. The Guardian of Excellence Award recognizes top-performing healthcare organizations that have achieved the 95th percentile or above of performance in Patient Experience.

“This award is a testament to our expert staff and their commitment to provide quality healthcare to our community,” said Chief Executive Officer Jonathan Schiller.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

Caption: From L to R: Grover M. Hermann Hospital Registered Nurse, Diane Duffy, Administrator, Rolland “Boomer” Bojo, and Director of Patient Experience, Jodi Goodman, at the Press Ganey National Conference in Orlando, Florida.

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