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Medical Records

The Health Information Management Department is dedicated to the integrity and security of your private health information in accordance with state and federal regulations.

How to Request Medical Records

At Catskill Regional Medical Center, we want to make accessing your medical records convenient per your individual needs. In order to do so, we offer several different methods of requesting and accessing your medical records:

  • Electronically through MyChart
  • By submitting an Patient Consent for Release of Medical Records online form
  • By submitting a written request to the Health Information Management (HIM) Department, via our Authorization for Release of Protected Health Information (PHI) form or through written letter.

Please read through the directions below to request or access your medical records.

Requesting Copies of Medical Records Online

For the convenience of our patients and/or their legal guardian, you now have the option to request and receive copies of your medical records online. The online option often provides for faster turnaround of your request as it eliminates the delays caused by traditional mail. Please note that radiology images can be requested online but electronic delivery is not available at this time. The encrypted CD/DVD will be mailed. Medical records are only released on discharged patients.

In order to request your medical records online you must have the following:

  • You must be 18 years or older
  • Have a smartphone with a camera and texting capability
  • Have a valid driver’s license or other official government issued picture ID to request medical records online.
  • Legal guardians or healthcare proxies will need to upload a PDF or TIF copy of court appointed guardianship papers, power of attorney or other appropriate legal documents that can establish proof of guardianship.
  • Next of kin requesting copies of a deceased patient’s medical record will need to upload a PDF or TIF copy of the official death certificate. Next of kin begins with the surviving spouse. If there is no spouse, the request can be made by an adult member of the deceased patient’s immediate family.

In order to process your request, please complete your electronic request for medical record on-linePlease do not print this form. If you would like to submit a medical record request online, please click on the following link(s) below.

All requests will be processed within ten (10) business days of receipt of this request.

Patient Consent for Release Medical Records Online Form


Electronic Medical Record Access Through MyChart

Catskill Regional Medical Center and Catskill Regional Medical Group offers convenient electronic access to your medical information through a web-based version of our computer system called MyChart.

Login to MyChart

Your Medical Records in MyChart

If you have a MyChart account, your records can be released to MyChart, as well as allowing you to access the medical information listed below:

  • Receive test results online – no waiting for a phone call or letter
  • Your health summary
  • Review health education topics and discharge instructions provided by your physician
  • Review your medications, immunizations, allergies, and medical history
  • Health insurance information
  • Billing summary

You can also take the following actions through MyChart:

    • Message your doctor
    • Prescription Refills
    • Request an appointment
  • View details of your past and upcoming appointments

Access Medical Records on Your Smartphone

Easily access your medical records through your Apple or Android device by downloading the MyChart app – now also accessible through the Apple Health app on your iPhone.


Submitting A Written Request for Medical Records

You may also request medical records from Catskill Regional Medical Center by submitting a written request to the Health Information Management (HIM) Department.

Request by filling out this form: Download and use this Authorization for Release of Protected Health Information (PHI) form.

Request by writing a letter: To request medical records from Catskill Regional Medical Center, you will need to submit a written request to the Health Information Management (HIM) Department. This letter must include the following information:
1. Identifying information (your name, date of birth, medical record number (if known)

1.1. The name and address of the individual or institution you wish to receive your records

1.2. The specific information you would like released; you must also include a time frame (example: April 12, 2006 or April 2006 to May 2006) and the type of information (example: Emergency Room Record)

2. Signature of the patient or legal guardian and date (Please note: if you are submitting a request on behalf of an adult for whom you are the executor or the power of attorney, you must submit a copy of the appropriate documentation)

3. An expiration date for the request. If no date is given, the authorization will expire 1 year after being signed

4. A statement that the authorization may be revoked at any time, except to the extent that action has already been taken in reliance on the authorization

5. Address your letter to location at which you received care (see mailing addresses below)

Medical record requests are usually processed within seven to ten business days. A photo ID is required when picking up requested information.

Fees

There is no charge for obtaining a copy of your medical record.

Mailing Address
Catskill Regional Medical Center
Health Information Management Department
68 Harris Bushville Road
Harris, NY 12742

Office Location
Catskill Regional Medical Center
Health Information Management Department
68 Harris Bushville Road
Harris, NY 12742

phone: 845-794-3300, ext. 2180
fax: 845-794-3376
Please note – you must stop at registration desk in the Main Lobby to obtain a pass and you will be escorted to the Health Information Management Department.