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Patient Advocacy

When You Need Someone To Talk To

 

Concerns/Problems/Complaints

If you have a concern, problem or complaint related to any aspect of care during your hospital stay, speak to your doctor, nurse or a hospital staff member. However, if you prefer to discuss your concerns with a third party, our patient advocates are available to help you.

Catskill Regional Medical Center’s Patient Advocate Program is designed to help patients resolve issues that may emerge during your stay. The patient advocate’s role is to listen to concerns and explore and implement solutions. You may contact a patient advocate by phone, mail or you may make an appointment for a meeting at your convenience.

Contact Catskill Regional Medical Center’s Patient Advocacy Office:

Jodi Goodman
845-794-3300, ext. 2185

If you have a problem involving a bill for services provided by Catskill Regional Medical Center, please contacting Financial Advocates can be reached at 845-794-3300 ext. 2430. For the Billing Office, please call 845-794-3300 ext. 2590.